Wednesday, May 14, 2008

crashed. crushed.

for the first time in 10 years that i have been using apple computers, i experienced a crash. at first, i didn't think that it was a crash. it's just my-macbook-doesn't-want-to-boot type. and there's a white screen no matter what i do.

i called the gurus and the apple support people. i was redirected to an indian-sounding guy since my call was made from the philippines. he told me, with utmost certainty that the problem was "99% about the hardware" and that he couldn't say a hundred percent because i didn't have my dvd boot with me. so much for utmost certainty.

he directed me to go to the authorized apple reseller and service center in makati. i left my precious macbook to them last week and i was told that i'll hear from them through email in a day or two.

the day or two passed by. day 3, 4, 5. i was beginning to get giddy. and excited. and worried. so i called them up. i was informed by the engineer that it was a hard drive problem. the hd won't mount so they need to replace it.

today, i got my macbook back. it's almost brand new. i read the service order that came with it, and in bold letters, it shouted "NO DATA RECOVERED".

part of me died.

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